Frequently Asked Questions
When will I receive my order?
Orders are usually processed within 1–3 business days. After dispatch, delivery generally takes around 6–10 business days, depending on your location.
You will receive a shipping confirmation email as soon as your order is on its way.
How can I track my order?
Once your order has shipped, you will receive an email containing your tracking information.
You can also visit our Track Your Order page and enter your order details to view the latest delivery updates.
What is your return policy?
Eligible items may be returned within 30 days of delivery, provided they are unworn, unused, and returned in their original condition and packaging.
Please review our Refund Policy before submitting a return request.
Can I change or cancel my order?
Please contact us at support@nuamere.com as soon as possible after placing your order. We will do our best to make the requested change, but once an order has entered processing or has been shipped, it can no longer be changed or cancelled.
Can I change my delivery address?
Contact us immediately if you entered an incorrect delivery address. We may be able to update it before your order is processed, but address changes are not guaranteed once the package has been prepared or handed to the carrier.

